Frequently Asked Questions

We work directly and intensively with our suppliers in the various growing regions and also demand compliance with strict standards with regard to plant protection products. However, the climatic and structural conditions in the growing countries are very different, so unfortunately it is not possible to completely avoid the use of pesticides.

By examining every single incoming product in our state-of-the-art laboratory, we ensure that all the teas we process contain residues that are harmless to health. In doing so, we usually fall many times below the already strict limits set by the legislator for tea in the so-called Maximum Residue Level Ordinance (Rückstands-Höchstmengen-Verordnung). If a product does not meet our strict requirements, it is rejected.