Privacy Policy

Thank you for visiting the TEEKANNE website and for your interest in the TEEKANNE Company.

The TEEKANNE Group is a corporate group that consists of the companies: Teekanne GmbH & Co. KG, Düsseldorf, Germany; Teehaus GmbH, Radebeul, Germany; Teekanne Ges. mbH, Salzburg, Austria; Teekanne Polska sp.z.o.o., Krakow, Poland; Teekanne s.r.o., Bratislava, Slovakia; Teekanne Ceska spol.s.r.o., Prague, Czech Republic, Pompadour Té S.r.l./GmbH, Bolzano, Italy; Pompadour Ibérica S.A., Alicante, Spain and Redco Foods Inc., Windsor, CT, USA. In the following only "TEEKANNE" or "The TEEKANNE Group" will be used to denote all of the above companies.

TEEKANNE takes protecting your personal data seriously and is committed to respecting your privacy. That’s why we place great emphasis on complying with statutory data protection regulations. We want you to know what data we collect, store and how we use it.

What’s personal data?

Personal data is information used to find out your identity. It includes your name, address, eMail address and other personal details.

When do we need personal data?

We need your personal data if you want to contact us, if you subscribe to our eNewsletters or if your apply for the registration as one of our regional business partners.

You alone decide whether to give us your data. Whenever you do so, it means you consent to TEEKANNE saving and using this data for the purposes stated above. You can of course withdraw your consent at any time for the future, also by sending us an e-mail.

In such cases, TEEKANNE shall be obligated to immediately delete the personal data.

Do we pass on personal information to third parties?

We save and process your personal data on our own servers and only use it within the TEEKANNE Group. TEEKANNE will not sell, rent or otherwise make your personal data available to third parties. We will of course treat all your personal data confidentially and only use it for the purposes stated above.

It will be ensured that all collected data are only collected, stored, used and processed in the manner permitted by law.

Utilisation of cookies?

In order to make your visit to our website as convenient as possible, we set cookies for the use of our website.
Cookies are small text files which are stored locally in the cache of the internet browser used when visiting the site.

Please note that some of these cookies are copied from our server to your computer system; this usually relates to so-called session cookies. Session cookies have the characteristic of being automatically deleted from your hard disc after the end of your browser session. Other cookies remain on your computer system and allow us to recognise your computer system when you visit us again (so-called permanent cookies).

Naturally, you may select browser settings to ensure that cookies will not be stored on your hard disk, or that stored cookies will be deleted.

Utilization of web statistics tools

On our website, data are collected and stored for marketing and optimising purposes with the help of Piwik software. This data can be used to compile user profiles under a pseudonym. Cookies may be used for this purpose. The cookies allow the recognition of the internet browser. Without the special approval of the individual concerned, the data collected via the Piwik technologies will not be used to personally identify the user of the website and will not be combined with personal data of the pseudonym owner. The settings used for the Piwik technologies comply with the requirements set by the highest supervisory authorities for data protection. The collection and storage of data through the Piwik software can be objected to at any time with effect for the future.

Links to other websites

The TEEKANNE website contains links to other websites. TEEKANNE is not responsible and does not assume any liability for the data protection precautions taken by, and/or the contents of, such websites.

Facebook and “Social Plugins”

So-called Social Plugins, in particular the “like” button of the social network, may be used on our website. is operated by Facebook Inc., with its headquarters in the United States of America.

Whenever you visit one of the websites of our internet presence which contains such a plugin, your internet browser (for instance Internet Explorer or Safari) will set up a direct connection to the Facebook servers. We cannot influence the amount of data collected by Facebook in this manner, and hereby inform you in accordance with our status of knowledge:

Through the inclusion of a plugin, Facebook receives the information that you have visited our website. If you are logged into your Facebook user account while visiting our website, Facebook can attribute the retrieval of our website to your user account. If you then interact with social plugins, for instance by pressing the “like” button or the function “invite friends”, “share” or “share with a friend”, the corresponding information is passed on to Facebook and will be stored there. Even if you are not a Facebook member, it may be possible for Facebook to recognise and store your IP address.

For further information on the collection and utilisation of your data by Facebook, as well as your associated rights and setting options, please consult the Facebook data protection information.

If you are a Facebook member and do not want Facebook to be able to attribute your visit to our website to your Facebook user account, please log out from your Facebook user account prior to visiting our website.


If you have more questions on data protection, want to enquire about your data or make corrections, please contact the address below. Your contact for data protection will be happy to help.

Kevelaerer Str. 21 - 23
40549 Düsseldorf
Tel: +49-211-5085-0

Further information